The state of software produced by web developers is highly variable.  The things the good programmers can do is little short of astonishing, as it always has been with limited environments.  But the bad programmers…

Fifteen years ago I did a Microsoft certification thingy, and now they want me to do a satisfaction survey on it – for no compensation.  I think not.  But I notice an unsubscribe link at the bottom of the email, so I follow it: http://www.mailingsvcs.com/optout.aspx?type=email&optout=1&service=1&networkid=9001&id=josh@example.com&pid=p53457652, see the Submit button, click on it… and nothing happens.  And then I realise – it needs JavaScript to press.  A button, one of those things right at the heart of HTML 2.0.  What is this, amateur hour?  Turns out, yes it is because if you follow the hacked URL above — which if filled with bogus data — and click on the Submit data, the back end proceeds happily without validating any of the data, and asks you another question before confirming that it’s done:

We’re sorry you no longer want to receive e-mails from us. Please allow one week for us to process this request, during which time you may still receive e-mails from us. We apologize for any inconvenience.

To help us improve our service, please tell us the primary reason why you no longer wish to receive our messages:

There appears to be some kind of problem with their computers.  Last time I checked, the time it takes a computer to remove a record from a database is in the vicinity of “I’m already finished”, not one week.

I’m of the opinion that people who construct software ought to be required to put their name on it in a visible way, so they can go on my list of people to smack in the face when I meet them.  It’s for the best.