Unless it’s a transient, unrepeatable hardware fault, it’s not a glitch – it’s a bug. Glitch makes it sound like it’s nobody’s fault. And glitches don’t stop all banking transactions for a number of days, that’s a top-to-bottom fuck up – or bug, take your pick.

And for that matter, if legal restrictions prevent parties from being identified, it’s “mustn’t be named”, not can’t.